August 14, 2012
Innovative Scuba Concepts distributes braided high pressure hoses under the “Phantom” brand name. We have been notified by the hose manufacturer that they are initiating a Consumer Products Safety Commission Recall for braided high pressure hoses that they manufactured during certain date code ranges listed below. The failure mode is that the hose can burst at the crimp fitting that attaches to the first stage. When this occurs breathing gas is let out of the tank at an uncontrolled rate and may result in severe injury or death due to drowning.
Note this recall applies only to the specific 11Q3, 11Q4, and 12Q1 lots of double braided flexible high pressure SCUBA hoses that are intended for use with submersible pressure gauges (SPG). This recall does NOT affect other double braided low pressure regulator hoses, BCD inflator hoses, even those that have the same date code stamps as the high pressure hoses, and does NOT apply to any rubber hose nor to any Miflex brand hoses.
Rather than wait for the CPSC recall to go into effect, and while only a small number of hoses have actually been returned with this defect, we are proceeding with an abundance of caution to notify all Innovative Scuba Dealers who may have purchased these hoses to check their inventory of Phantom High Pressure hoses as follows:
1) Examine the high pressure hose male fitting that screws into the regulator first stage. The hex is stamped with a manufacturing date code (see picture below) . The following manufacturing date codes are subject to recall: 11Q3, 11Q4 and 12Q1.
2) If your braided high pressure hose has any of the above 3 date code stamps immediately remove the hose from your inventory. To return the hoses for free replacement please visit our web site: www.innovativescuba.com and download the Return Authorization Form, fill it out and send it to us with the affected hoses. Or, feel free to contact us (see below) at any time.
3) Contact any customers who may have purchased Phantom High Pressure hoses from you from August 1, 2011 until now and advise them to check the date stamp and immediately remove the hose from the tank if it is subject to recall. They too may visit our website and fill out the Return Authorization Form and return it to us with the affected hose for free replacement. Or they can contact us directly if they prefer. If consumers return affected hoses directly to you we will of course send you free replacements upon return of the hose(s) to Innovative Scuba Concepts, Inc.
4) We are currently working with the manufacturer to determine when replacement hoses will be delivered and will let you know as soon as we have a firm delivery date.
Contact Information:
Innovative Scuba Concepts, Inc.
6170 Lake Shore Ct.
Colorado Springs, CO. 80915
Phone: 719-597-2885, 800-472-2740
Fax: 719-597-4150
Email: warranty@innovativescuba.com
Website: www.innovativescuba.com